DM4 Digital Business — www.dm4digitalbusiness.com
Version 1.0 | Effective date: May 22, 2026
Mexico City, Mexico
Applicable in Mexico, United States, and the European Union
DM4 Digital Business (hereinafter “DM4”, “we”, or “the Company”), headquartered in Mexico City, Mexico, operates the website www.dm4digitalbusiness.com (the “Site”), through which it offers and markets services specialized in process automation using artificial intelligence, omnichannel AI agents, and corporate training programs for the development and implementation of AI systems.
This Cookie Policy aims to inform users in a clear, transparent, and accessible manner about what cookies are, which ones we use on the Site, for what purposes, and how users can manage or withdraw their consent at any time.
This policy complies with applicable privacy and data protection laws in Mexico (Federal Law on Protection of Personal Data Held by Private Parties – LFPDPPP), the European Union (General Data Protection Regulation – GDPR and ePrivacy Directive 2002/58/EC), and the State of California, United States (California Consumer Privacy Act – CCPA and CPRA amendments).
By continuing to browse the Site after being informed via the cookie banner, the user consents to the use of cookies described in this policy, except for those requiring explicit consent.
Cookies are small text files stored on a user’s device (computer, tablet, smartphone, or other device) when visiting a website. These files allow the website to remember information about the user’s visit, such as language preferences, session settings, or browsing behavior, in order to improve the user experience on future visits.
Cookies may be stored by the website itself (first-party cookies) or by third parties whose services are integrated into the site (third-party cookies). Depending on their duration, they may be session cookies—which are deleted automatically when the browser is closed—or persistent cookies—which remain on the device for a set period or until manually deleted.
In addition to traditional cookies, the Site may use similar tracking technologies such as web beacons, tags, scripts, and local storage, which serve equivalent purposes and are subject to the same conditions described in this policy.
The following describes the categories of cookies used or that may be used by DM4, along with their purposes and legal basis.
2.1 Strictly Necessary Cookies
These cookies are essential for the basic functioning of the Site and cannot be disabled. They do not require user consent, as they are based on DM4’s legitimate interest in providing the requested service.
Purpose: Site navigation, secure access, session management, CSRF protection, cookie banner state, and proper functioning of forms.
Examples:
Duration: Session or up to 12 months.
2.2 Analytics and Performance Cookies
These cookies collect aggregated statistical data on how users interact with the Site.
Tools may include:
Duration: 30 days to 24 months.
Legal basis: User consent.
2.3 Functionality Cookies
These cookies remember user preferences to enhance experience.
Duration: 30 days to 12 months.
Legal basis: User consent.
2.4 Marketing Cookies
Used for advertising personalization, remarketing, and campaign tracking.
Tools may include:
Duration: 30 days to 24 months.
Legal basis: Explicit user consent.
2.5 AI and Automation Cookies
Used to maintain AI agent interactions and session context.
Purpose: conversation continuity, interaction logging, and response improvement.
Duration: session or up to 30 days.
Legal basis: consent where applicable or legitimate interest for session cookies.
Some cookies are managed by third-party providers. DM4 does not control these cookies.
Examples:
Some cookies may involve transfers of data outside Mexico or the EU, including to the United States. Appropriate safeguards are applied in accordance with GDPR and LFPDPPP requirements.
The user may accept, reject, or configure cookies through the cookie banner or browser settings.
Disabling cookies may affect Site functionality.
Users may exercise rights of access, rectification, cancellation, opposition, portability, and consent withdrawal, depending on applicable law.
Contact: legal@dm4digitalbusiness.com
DM4 may update this Cookie Policy at any time.
DM4 Digital Business
www.dm4digitalbusiness.com
legal@dm4digitalbusiness.com
© DM4 Digital Business. All rights reserved.
Last updated: May 22, 2026